To contact us please send an email to studio23llc@gmail.com | phone: 971-998-2098

Our current production time is an estimated 10-14 business days (Mon-Friday) after your order has been placed. Once an order finishes production it is shipped via UPS/USPS and typically takes a few business days to get to your door. Turnaround times are estimates. Most orders are completed and shipped out in the original estimated shipping window we provide. However, sometimes issues come up during production that may delay an order a few days (Logo not stitching well, human production errors, blanks on back-order). Our machines are running around the clock and we do everything we can to get your order done and out to you as quickly as possible.

We do not have a minimum order quantity. Orders less than 12 hats require a $50 artwork setup fee. This is a one-time fee that is not paid again on future orders with the same logo. Back stitching is only available for orders greater than 6 hats.

We do not start on an order until after it has been placed and paid for. You will receive digital renderings of the stitching for feedback and approval before stitching begins on your order. We test stitch every design for internal approval before we produce every order. We have a high-quality standard that every hat must meet before we let it go out the door.

Yes we do, our in house graphic designer has over 10 years in experience.

We are located in PORTLAND, OR

Yes, feel free to give us a call or simply contact us through our GET A QUOTE button here on our site.

Due to customization of each product we do not offer refunds. But if there is a problem with your order feel free to speak with us, we are flexible and want you to be happy with your end product.